You may see the VDS basic provider error unexpected failure message on Windows 10; this error was first noticed in a KB979391 update. However, there was no direct resolution to resolve this error. Mostly, users get an error code 490 01010004 when they get a VDS error. You can follow various methods to resolve the VDS provider errors on your computer.
How to Fix VDS Error Code 490 01010004 in Windows 10
There are a few reasons for error code 490 01010004 to appear on your computer. A few of them are mentioned below:
- Nonfunctioning of Virtual Disk service
- Incorrect permission to Virtual Disk service
- Faulty VDS system utility
- Issues due to VDS trace
- Corrupt system files
- Windows is not updated
- Issues due to Virtual Drive software
The following guide will give you methods to resolve error code 490 01010004 on your computer.
Method 1: Restart VDS Provider
The first method you would want to use to resolve the VDS provider error is to restart the VDS basic provider. You can follow these simple steps to restart the VDS basic provider safely.
1. Press the Windows + R keys together to launch the Run dialog box.
2. Type services.msc and hit the Enter key to open the Services window.
3. In the Services window, locate Virtual Disk.
4. Right-click on the Virtual Disk, and click on Restart.
Note: You can also locate Restart the service in the left-side menu.
5. Finally, reboot the PC and check if the error has been resolved.
Method 2: Allow VDS Provider to Interact with Desktop
A different approach to fixing the VDS basic provider error unexpected failure is to make sure that the VDS basic provider is functioning properly. You may receive errors if the VDS provider is not allowed to interact with the desktop. You can follow these simple steps to allow VDS basic provider to interact with the desktop.
1. Launch the Run dialog box, type services.msc and hit Enter key to open the Services window.
2. Here, right-click on the Virtual Disk service.
3. Then, select the Properties.
4. In the General tab, select Startup type as Automatic, and ensure the Service status is Running.
5. Now navigate to Log On tab, and check the box at Allow service to interact with desktop.
6. Click on Apply and OK. Finally, reboot the PC.
If you continue to receive the error code 490 01010004, move on to the next method.
Method 3: Stop VDS Trace
To perform a troubleshoot to resolve error code 490 01010004 issue with the VDS provider, you can try to stop the VDS trace on your computer. You can follow these simple steps to stop the VDS trace safely.
1. Press Windows key, type cmd and click on Open to launch the Command Prompt.
2. Type the following command and hit the Enter key.
md %systemroot%\system32\LogFiles\VDS
3. Then, type the given command and press the Enter key.
Logman start vds -o %systemroot%\system32\LogFiles\VDS\VdsTrace.etl -ets -p {012F855E-CC34-4da0-895F-07AF2826C03E} 0xffff 0xff
After entering these commands, reproduce the problem.
4. Finally execute the following command to stop the VDS trace.
Logman stop vds -etsTrace file Vds
Method 4: Repair System Files
If there are any corrupt system files in your Windows Operating system, your PC may face a lot of internet connectivity issues. Luckily, your Windows 10 PC has inbuilt repair tools like SFC (System File Checker) and DISM (Deployment Image Servicing and Management) that will help you fix all the corrupt files. Read our guide on How to Repair System Files on Windows 10 and follow the steps as instructed to repair all your corrupt files.
Method 5: Repair Windows with Media Creation Tool
To fix the error code 490 01010004, you can try to repair the Windows with the help of the Microsoft Media Creation Tool. Follow these simple steps to repair the Windows.
1. Download the Microsoft Media Creation Tool.
2. After successfully downloading Run the tool and click on Upgrade this PC now.
3. Select Keep all my files and apps options.
4. Click on Update.
5. Wait for the update to finish and restart the PC.
Method 6: Modify Registry Keys
If the previous methods do not work to fix error code 490 01010004, you can try to modify the SPTD key folder in Registry Editor.
Note: Removing the Virtual Drive software may leave an SPTD.sys driver on your computer. This drive has caused an array of VDS errors on Windows computers. You can modify Windows Registry to disable the SPDT.sys driver on your computer.
You can follow these simple steps to disable the SPTD.sys driver.
1. Press Windows + R keys simultaneously to open the Run dialog box.
2. Here, type regedit and hit the Enter key to launch the Registry Editor.
3. In the Registry Editor window, navigate and click on HKEY_LOCAL_MACHINE.
4. Now, navigate and click on the System folder.
5. Now, navigate and click on the CurrentControlSet folder.
6. Then, click on the Services folder.
7. Then, click on the Sptd folder.
8. Right-click on the Start DWORD file and click Modify…
9. Change the Value data to 4.
Method 7: Perform System Restore
If none of those mentioned above methods works, you can try to perform a system restore. You can check out the How to use System Restore on Windows 10 guide to restore your Windows 10 system safely.
Frequently Asked Questions (FAQs)
Q1. What causes VDS provider error on Windows 10?
Ans. Various system errors can cause VDS basic provider errors; some common reasons include faulty Windows updates and corrupt system files.
Q2. What is meant by Virtual Disk Service?
Ans. Virtual Disk service is a technology developed by Microsoft. This technology helps extend Windows’s existing storage capacity.
Q3. How can you repair VDS basic provider?
Ans. You can repair the VDS basic provider with the help of a repair utility. You can download a VDS provider repair utility from the internet.
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We hope this guide was helpful, and that you were able to fix VDS error code 490 01010004 issues on your computer. Comment down and let us know which method worked for you the best. Also, if you have questions, queries, or suggestions, feel free to share them with us.