Fix Groove Music app error 0xc00d4e86 on Windows 11/10

In this post, we will show you how to fix the Groove Music app error code 0xc00d4e86 that may appear when you try to play a music file on your Windows 11 or Windows 10 PC.

Fix Groove Music app error 0xc00d4e86 in Windows 11

If you see Groove Music app error code 0xc00d4e86 on your Windows 11/10 PC, use the following solutions to resolve the issue. Make sure to go through our solutions in the given order.

1. Allow Audio in Sound Properties Settings
2. Restart Groove and your computer
3. Use Windows App Troubleshooter
4. Repair or Reset Groove app
5. Use some other app

1] Allow Audio in Sound Properties Settings

If you see Groove Music app error code 0xc00d4e86 on your Windows 11/10 PC, then the first thing you need to do is:

1. Open Windows Settings
2. Under System settings, click on Sound in the right side
3. Next under General > Audio, if you see Allow, you need to click on it and change it to Disallow.
4. Now try to play the music file again on Groove Music and see.

It should work!

2] Restart Groove and your computer

Restart Groove and try playing that track. If that’s to no avail, restart your computer. Restarting your system can close all the applications that could potentially interfere with Groove.

3] Use Windows App Troubleshooter

If the issue persists, then it is time to deploy Windows App Troubleshooter. It’s a built-in program that can help you fix the Groove app. You can use it in Windows 11/10.

To run Windows App Troubleshooter in Windows 11, follow the given steps.

1. Open Settings.
2. Go to System > Troubleshooter.
3. Click Other troubleshooters.
4. Finally, click Run placed next to the Windows Store Apps.

To run Windows App Troubleshooter in Windows 10, follow the given steps.

1. Open Settings.
2. Go to Update & Security > Troubleshooter.
3. Click on the Additional troubleshooters.
4. Select Windows Store Apps and click Run the troubleshooter.

Let them run and resolve the issue for you.

4] Repair or Reset Groove App

Repairing an app has the power to resolve most of the issues. You need to see if it can do the same in this case. You can use the following steps to reset Groove App in Windows 11/10.

1. Open Settings.
2. Click Apps > Apps & features.
3. Look for the Groove app
   • For Windows 10: Select the app and click Advanced Options.
   • For Windows 11: Click on the three vertical dots and click Advanced Options.
4. Finally, click Repair.
5. If that does not help, select Reset.

If this does not help then reinstall Groove App. You can easily uninstall the application from Windows Settings and then install its fresh copy.

5] Use some other app

Sometimes the track that you are trying to play can get corrupted. To check if that’s the issue we are dealing with, you need to use some other music player and see if that can play the track.

There are various freeware that can play your track. Spotify is one of the most popular options if you want to listen to a track online, but you also have veterans such as VLC Media, even the in-built Windows Media Player is apt enough to play any track of your choice.

Related: Error 0xc00d11d1 (0xc00d4e86) when playing native Windows Music apps.

Why does Groove Music keep crashing?

Groove Music may crash because of various reasons such as corrupted app or cache, wrong time and date, etc. Whatever the case, you can easily resolve it by going through our guide to resolving Groove Music’s abrupt crashes on Windows computers. So, try those solutions, try the solutions prescribed above and you will be able to resolve the issue in no time.

Related: Error 0xc00d11d1 (0x8007007e) while playing music in Groove Music app.

Hope this helps.